Privacy Policy
Last updated Feb 3, 2026
Bodystack, Inc. (“Bodystack,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Bodystack website, application, and related services (collectively, the “Services”).
By accessing or using the Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Services.
This Privacy Policy should be read alongside our Terms of Use.
1. Who We Are
Bodystack is a technology platform designed to help users organize, understand, and track personal health-related information over time.
- We are not a healthcare provider
- We do not provide medical advice, diagnosis, or treatment
- We do not operate under HIPAA
- We do not store medical records on behalf of clinicians
- All information provided through Bodystack is for informational and educational purposes only
2. Information We Collect
We collect information in three main ways:
A. Information You Provide
This may include:
- Name, email address, and account information
- Uploaded or manually entered lab values or health-related information
- Messages, questions, or feedback you submit
- Information you provide during AI-powered interactions
You may choose not to provide certain information, but this may limit your ability to use some features.
B. Automatically Collected Information
When you use the Services, we may automatically collect:
- Device type, browser type, and operating system
- IP address and general location (city/state level)
- Usage data (pages viewed, features used, time spent)
- Email engagement data (such as whether an email was opened or a link was clicked)
We use standard analytics and tracking tools, including marketing and retargeting tools, to understand usage patterns and improve our Services.
C. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Understand how users interact with the Services
- Support analytics and marketing efforts
- We may use tracking technologies in emails to understand engagement and improve our communications.
You can control cookies through your browser settings, but disabling them may affect functionality.
3. How We Use Your Information
We use your information to:
- Provide and operate the Services
- Maintain and improve Bodystack features
- Personalize your experience
- Respond to questions or support requests
- Monitor performance, usage, and security
- Communicate product updates or important notices
- Support marketing and retargeting efforts
- Comply with legal obligations
We may use aggregated or de-identified information to improve Bodystack’s features, performance, and user experience. This information does not identify you personally.
We do not sell personal information.
4. Artificial Intelligence Features
Bodystack uses AI-powered features (such as chat or analysis tools) to help users interpret and explore their information.
Key points:
- AI responses are generated based on information you provide and general knowledge
- We use third-party AI providers (such as OpenAI or Anthropic/Claude)
- Your inputs are processed to generate responses within the Services
- We do not train our own AI models on your personal information
- We do not allow your personal information to be used to train public or general-purpose AI models
We may review aggregated or de-identified AI interactions internally to improve system performance and product quality.
AI outputs may be incomplete or inaccurate and should not be relied upon for medical decisions. Always consult a qualified healthcare professional for medical advice.
5. How We Share Information
We may share information with:
- Service providers who help us operate the platform (hosting, analytics, AI processing, customer support)
- Marketing and analytics partners (in accordance with applicable law)
- Legal or regulatory authorities if required by law
- A successor entity in the event of a merger, acquisition, or restructuring
We do not sell personal information.
We may use de-identified or aggregated information internally to improve our Services.
6. Text Messages
If Bodystack enables SMS messaging in the future:
- You may receive service-related or product-related messages
- Message frequency may vary
- Standard message and data rates may apply
- You will be able to opt out at any time by following provided instructions
- SMS messaging is not required to use the Services
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information
- Request a copy of your information in a portable format
To make a request, contact us at hello@trybodystack.com. We may need to verify your identity before fulfilling requests. Additional rights may apply depending on your state of residence.
8. Data Retention
We retain personal information:
- While your account is active
- As needed to provide the Services
- To comply with legal obligations
- To resolve disputes and enforce agreements
When information is no longer needed, we securely delete or anonymize it.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information.
However, no system is 100% secure. You use the Services at your own risk and are responsible for maintaining the confidentiality of your account credentials.
10. Children’s Privacy
Bodystack is intended for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that information from a minor has been collected, we will delete it promptly.
11. International Users
Bodystack is based in the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify users through the Services or by other reasonable means.
Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
hello@trybodystack.com